My UX process

I always start by listening to users, learning about how they work, and use a design-thinking approach. I specialize in user research, content strategy, and UX documentation.

  • Contextual inquiry
  • Prototyping
  • Wireframes
  • Personas
  • Competitive analysis
  • Usability testing
  • Eye tracking

Content and documentation

Struggling to put process into words? Do you need someone to come in and create a message? I articulate pain points and uncover patterns, documenting the user experience for your team. I can embed on any UX team and document the work processes.

I've written across genres, from legislative analyses to popular music scholarship to business process documentation. Last semester I blogged about learning how to use GIS, which you can read below in my portfolio.

Portfolio

Some highlights of my work, from mobile app prototypes to design thinking research to academic publications.

Tagether

A social media tool that brings together videos and images found across the user's social media ecosystem.

Austin Mobility: East Austin

A design thinking research project looking deeply into the mobility challenges of East Austin.

BeeCasa

A mobile app designed to help users create flowering gardens that will support threatened pollinator populations.

Civic Hacking

A white paper examining civic hacking and open data in Austin, Texas. I conducted scholarly research, attended civic hacking events, and conducted a survey.

The Raincoats

Popular music scholarship examining the music of the British punk rock band The Raincoats.

Sounding Austin

Exploring the history of the City of Austin slogan "The Live Music Capital of the World."

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